HELP AND FAQS

LifeShine CeraFuse™ fuses reactive silicone polymers to the paintwork to create an ultra durable ceramic infused barrier for a lifetime of flawless shine and superior protection.

Carbon Shield was formulated to provide the protective, durable qualities of a ceramic coating. CeraFuse™ contains an increase of the ceramic ingredient to generate higher levels of durability without the need to change the application method. The product is also now offered with additional guarantee benefits to the customer, a new sustainable Aftercare Collection carton now sourced and manufacturered in the UK, which contains some of Autoglyms latest retail products.

Our previous Carbon Shield product had a strong level of durability which is why it was so popular with our Partners and consumers. With LifeShine CeraFuse™ we have increased the ceramic content which in turn has generated higher levels of durability which you would expect with a ceramic protection. We also recommend regular use of our Autoglym Retail products which are supplied in our complimentary Aftercare Collection and will ensure that the consumer can maintain that showroom finish for the lifetime of ownership.

In these circumstances, the coating should be removed using a machine polisher and an abrasive compound. The product would then need to be reapplied to the repaired area.

In line with our improved offering with LifeShine CeraFuse™ and to help reduce our carbon footprint, we are launching a new Aftercare Collection carton, this is manufactured using high quality cardboard and made from 60% raw recycled materials and is 100% recyclable.

We recommend that you should always regularly maintain your vehicle, so we have included an additional ceramic product to help refresh your ceramic base layer and to support those customers that enjoy adding additional protection as part of their car cleaning process. This will also give other household members the chance to try this popular Autoglym product.

Yes, these can be purchased by the approved body repairer via our Customer Services team with the customers guarantee number.

There is a full list of our new terms and conditions available at LifeShine.com. Changes to the terms and conditions include additional bird lime claims and the new addition of dye transfer to further support customers with lighter interiors.

CeraFuse™ is applied to the whole vehicle by a trained professional and an approved retailer/dealership. All retailer staff are provided with Autoglym LifeShine application training supported by our Letchworth based training academy and customer services technical team.

No, but it acts as a sacrifical layer to protect the paintwork as much as possible. Should the bird dropping cause a permanent blemish on the paintwork the guarantee provides peace of mind to the consumer that it can be rectified by Autoglyms Technical Services team.

No, but it does provide a layer of protection to reduce the risk as much as possible. Should permanent staining occur as a result of dye transfer the guarantee provides peace of mind to the consumer that it can be rectified by Autoglyms Technical Services team.

No, it is blended with other components to balance ease of use and effectiveness. No paint protection ceramic can be 100% ceramic.

Yes LifeShine can be applied to vehicles less than ten years old. For full details please see our Terms & Conditions.

If you are not 100% satisfied that the LifeShine protection system has been correctly applied to the bodywork, interior or side/rear windows of your vehicle, or if you have not received your complimentary aftercare collection, please contact your LifeShine dealership immediately. For maintenance guidelines and terms and conditions, please visit here