Customer Satisfaction Survey

This is a 10-15 minute survey that asks all about your previous & current experience with LifeShine. We'd also love to know what you'd like to see from us moving forward.

Before you proceed, please confirm that you agree to participate in this survey and that we may use your responses
to improve our services. Your information will be handled in accordance with our Privacy Policy

I agree to participate in this survey and consent to the use of my responsesas described above.

Please complete your details

QUESTION 1 OF 12

How would you rate the overall quality of the LifeShine protection system?
(1 = low quality, 4 = average quality, 7 = high quality)
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QUESTION 2 OF 12

What is your most important priority when offering a vehicle protection system to your customers?

QUESTION 3 OF 12

How satisfied are you with your experience when offering LifeShine CeraFuse to your customers?
(1 = low quality, 4 = average quality, 7 = high quality)

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QUESTION 4 OF 12

How can we improve your experience with LifeShine??

QUESTION 5 OF 12

Rate your satisfaction with our team resolving any previous issues.
(1 = low quality, 4 = average quality, 7 = high quality)

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QUESTION 6 OF 12

Why did you choose us over our competitors?

QUESTION 7 OF 12

What do you feel our competitors do differently?

QUESTION 8 OF 12

How can we better support your business goals & growth strategies?

QUESTION 9 OF 12

How likely are you to recommend LifeShine to other dealerships/vehicle manufacturers?
(1 = low quality, 4 = average quality, 7 = high quality)

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QUESTION 10 OF 12

What would you like to see from LifeShine in the future?

QUESTION 11 OF 12

What would be one word you’d use to describe LifeShine CeraFuse and why?

QUESTION 12 OF 12

Would you like to be involved in a focus group at Autoglym HQ in Letchworth Garden City, where we can discuss
everything LifeShine, have a tour of the lab, factory & the Autoglym Academy?

If so, please answer with your name, dealership name, contact number & contact email.

Questions	(1 = not satisfied, 4 = OK, 7 = very satisfied)
1. How would you rate the overall quality of the LifeShine protection system?
2. What is your most important priority when offering a vehicle protection system to your customers?
3. How satisfied are you with your experience when offering LifeShine CeraFuse to your customers?
4. How can we improve your experience with LifeShine?
5. Rate your satisfaction with our team resolving any previous issues.
6. Why did you choose us over our competitors?
7. What do you feel our competitors do differently?
8. How can we better support your business goals & growth strategies?
9. How likely are you to recommend LifeShine to other dealerships/vehicle manufacturers?
10. What would you like to see from LifeShine in the future?
11. What would be one word you’d use to describe LifeShine CeraFuse and why?
12. Would you like to be involved in a focus group at Autoglym HQ in Letchworth Garden City, where we can discuss everything LifeShine, have a tour of the lab, factory & the Autoglym Academy? If so, please answer with your name, dealership name, contact number & contact email.

Please complete your details

Confirm Questions